Saravanan S
Advisor, Banking Systems & Service Governance
Saravanan S is a senior technology and business leader with over 30 years of experience in IT service management and banking technology operations, including more than 26 years with Standard Chartered Bank.
He currently serves as Head, Service Operations — IT Service Management at Standard Chartered Bank in Singapore, a role he has held since January 2021. In this role he is responsible for the operational management of the production environment supporting more than 1,000 banking applications globally. Recent outcomes under his leadership include a 25% reduction in Critical and High priority incidents year-on-year, the definition of a new target operating model for the Service Operations domain, support for core banking and payment systems migrations to cloud infrastructure, and over $1 million in business efficiency savings delivered in a single year.
Saravanan has held progressively senior technology leadership roles at Standard Chartered across more than two decades. As Global Head, Technology Service Management (June 2014 — December 2015), he led an organisation of more than 100 Service Managers with direct responsibility for over 2,000 production support team members across the bank. Earlier roles included Head, Big Data Platform (January 2017 — January 2020); Head, Infrastructure Programs (April 2008 — December 2011), where he managed an infrastructure budget exceeding $50 million for Core Banking, FileNet, and Virtualisation programmes; and Senior Manager, Infrastructure (April 2005 — March 2008), where he led infrastructure delivery for the core banking system implementation across 40 Standard Chartered country operations.
Prior to Standard Chartered, Saravanan worked as Senior Engineer (R&D) at HTL Limited in India from August 1991 to July 1997. He holds a Bachelor of Engineering in Electronics and Communication from Madurai Kamaraj University (1988).
At TrusCodes, Saravanan advises on platform resilience, operational risk, production governance, and bank-aligned service-management standards. His role is to stress-test the TrusCodes operating model against the expectations of regulated financial-services customers and to ensure the platform meets the reliability bar required for audit-sensitive enterprise adoption.
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